Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a crypto casino we should take a closer look at? This is where to reach us. Online Crypto Casinos is run by a small team of researchers who track VPN-friendly crypto casinos, licensing changes, bonus terms and payout behaviour across the sites we cover, and we rely on reader feedback as much as our own research to keep that information accurate.

What we can help with

We cover a specific niche — crypto casinos that are accessible to US players, including how they treat VPN use, verification, and offshore licensing. Before reaching out, it's worth knowing what falls inside and outside our remit:

• In scope: corrections to bonus terms, licensing details or payout information on any site we've reviewed; questions about how our ratings work; suggestions for casinos to add to our comparisons; general feedback on the site itself.
• Out of scope: account issues, deposits, withdrawals or disputes with a specific casino. We don't operate any of the sites listed here, so we can't access your account, reverse a transaction, or intervene in a dispute. Those matters need to go directly to the casino's own support team.
• Not legal or tax advice: we can point you toward general information on the offshore grey area US players operate in, but we're not qualified to tell you how the law applies to your specific state or situation. For anything binding, speak with a licensed attorney or tax professional.

How our review process works

Every casino card you see ranked on this site — including operators like BetPanda, CoinPoker Casino and Cryptorino — is assessed on the same set of factors: supported cryptocurrencies, game variety, payout speed, licensing transparency, how genuinely "no-KYC" the sign-up process is, and the material terms attached to any bonus. Ratings are editorial and set by our research team; commission from any operator we link to never buys a higher position or a better score. If you think a listing is out of date or a bonus term has changed, telling us helps us correct it faster than our own review cycle would catch it.

Before you write in, a few things to check first

A lot of the questions we get can be answered without waiting on a reply. It might save you time to check these first:

• Casino-specific issues (a stuck withdrawal, a locked account, a bonus that didn't credit) go through that casino's own live chat or support email, not through us.
• State restrictions vary by operator. If a site isn't available where you live, that's usually a self-imposed geo-restriction on the casino's side, not something we control.
• If you're unsure whether crypto gambling is something you should be doing right now, our Responsible Gambling page has tools and the national helpline number.
• General terms covering how this site operates, including our affiliate relationships, are laid out on our Terms and Conditions page.
• For more on who writes and fact-checks this content, see our About Us page.

What to include in your message

If you're flagging an error or an outdated detail, the fastest way to get it fixed is to be specific. Where possible, include:

1. The name of the casino and the page or section where you saw the issue
2. What you believe is wrong or out of date, and where you saw the correct version (a screenshot or link helps)
3. The date you're reporting it, so we can check whether it's since changed

We read every message, but we're a small team, so responses to general feedback and suggestions may take longer than urgent corrections. We won't ask for wallet seed phrases, private keys, passwords or account credentials at any point — never send these to us or to anyone claiming to represent this site.

A note on what we don't do

We're a review and comparison site, not a casino, a payment processor or a customer support desk for any operator we list. We don't take deposits, hold player funds, or have the ability to see or affect anyone's account balance. Reaching out to us won't speed up a withdrawal or resolve a dispute with a casino — that has to go through the operator directly, and if it doesn't get resolved there, options like the operator's licensing body (commonly Curaçao or Anjouan-based authorities for the sites we cover) or independent complaint services may be worth looking into.

This site is intended for adults of legal gambling age only — 18+ or 21+ depending on the casino and the laws of your state. Crypto casinos reviewed here are typically licensed offshore rather than by any US regulator, operate in a legal grey area for US players, and availability differs by state, so always check your own state's laws before signing up anywhere. If gambling stops feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and offshore sites may not offer the same self-exclusion tools as state-regulated operators, so it's worth knowing your limits before you deposit.