highly sought after speaker and trainer, is the author of “Why Did I
Say That? Communicating to Keep Your Credibility, Your Cool and Your
Cash!” and “Tricks that Stick,” a writing companion. A nationally
known expert on spoken and written communication, she has worked
with companies such as IHOP, Hyundai, the US Department of
Commerce, the EPA, city and state government agencies, and major
universities. For more information, please call 909-229-4755.
Communicating Through Conflict
Costly and Embarrassing Mistakes in Every Document You Write!
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