Jean Marie Johnson's Articles

Jean Marie Johnson is a Vice President at Communico Ltd., a customer service training and consulting company that delivers measurable results for customer service organizations and call centers. To learn more about creating a service culture, check out Communico’s new book, How To Talk To Customers.

 

Leading the "People Side" of Change

Sustaining Exceptional Service

 

 

 

 

 

 

 

 

 

 

Home      Recent Articles      Author Index      Topic Index      About Us
2005-2017 Peter DeHaan Publishing Inc   ▪   privacy statement