D. Blake Cahill's Articles

D. Blake Cahill is vice president of marketing and product management at SafeHarbor. Prior to joining SafeHarbor, Cahill led a 900 person multi-lingual call center organization at a major telecommunications company with responsibility for $400 million in annual revenue and significant increases in customer satisfaction. His background includes senior management positions at AT&T, Ameritech, Belgacom, ServiceMaster, and SBC.

 

 

Tapping Web Self-service’s Potential

 

 

 

 

 

 

 

 

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