Can You Handle a Few Tough Questions?
If I could
ask you ten questions, the correct answers to which would ensure your
growth, increased sales, and profits this year would you take the time
to ask them of yourself? Your answers to some of these questions could
have a tremendous impact on your year’s profits, sales, competitive
position, market share and overall effectiveness.
So, if you have the courage, answer them.
If you don’t why not ask some of your managers to answer them
the ten questions that can help you improve your organization’s
sales, effectiveness and profits. One of the biggest challenges today
for many organizations is knowing what the future holds for them.
Managers plan, think, strategize, hope, dream and even cross
their fingers from time to time but many are still unsure how to move
from today into tomorrow.
question – Is it clear to everyone in your organization - where you
are going, why you are going there, how you are going to get there and
their roles in helping you get there?
If not, why not? When you have a problem in your organization,
look up the ladder for the cause and down the ladder for the
question – Is this your style or is it the opposite; to look down
the ladder for the cause and up the ladder for the solution? A recent
study found that to replace an employee who leaves an organization,
costs an average of three times that person’s salary.
question - Are you aware of the indirect as well as direct costs of
your turnover? Every
organization loses sales and sales revenue every month due to poor
sales skills, lousy sales attitudes and poor or inconsistent training.
question - Do you know what your lost sales are costing you every
month? A poor hire can cost you significantly in a very short time due
to down time, impacted relationships, lost momentum, the impact of
poor attitudes on a department or the entire organization.
question – What safeguards do you have in place to prevent from
making a poor hiring decision? Managers make lot’s of small and some
important decisions every day. Some
of these might turn out right in the short or long term but many poor
ones can cost you morale, employee or customer loyalty or money right
off the bottom line.
question – Have your managers been trained to manage effectively or
are they just winging their way through their days and
responsibilities one after another? Most managers complain that over
65% of their wasted time is due to poorly planned or run meetings.
question – What would you guess is the total number of man-hours
spent in meetings in your organization in a month?
This exercise might take a few minutes but don’t do it if you
are on any kind of cardio vascular medication.
question – Are you aware of what is on your competitor’s agenda
for the near future to take business away from you and how that might
impact your future sales, growth and success?
question - What is your organization doing or not doing when it comes
to sending clear and consistent messages to the market place, your
customers and your competitors as to who you are, what you represent,
what you stand for and where you are going?
question – Are you in touch with reality – the truth – when it
comes to the impact on your organization and your employees as a
result of your attitudes, philosophy and management style?
pose some or all of these questions to members of your management team
or if you are fairly secure, even your boss.
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